Privacy Policy
1. Overview
At All About Pools & Spas, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We collect the following types of personal information:
a) Information You Provide Voluntarily
Name
Phone number
Email address
Property address (for service)
Message content or service request details
b) Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type and version
Device type
Pages viewed and time spent
Referral source (e.g., how you found our site)
We use cookies and similar tracking tools for analytics and site performance.
3. How We Use Your Information
We use collected information to:
Schedule and manage service appointments
Respond to your inquiries
Send important service updates or confirmations
Improve website functionality and user experience
Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your data only with:
Trusted vendors (e.g., payment processors or email platforms)
Contractors or technicians assigned to your service
Legal authorities when required by law
Each third-party partner is bound by privacy standards and confidentiality agreements.
5. Data Retention
We retain your data only as long as necessary to:
Complete your requested services
Maintain records for tax and legal compliance
Improve customer service
You can request deletion of your data at any time (see Section 8).
6. Data Security
We use industry-standard security protocols to protect your personal data, including:
HTTPS encryption
Secure storage for contact forms and emails
Internal access restrictions
No system is 100% secure, but we are committed to taking all reasonable precautions.
7. Cookies Policy
Cookies are small text files stored on your device. We use cookies for:
Analytics (e.g., Google Analytics)
Load performance
User navigation behavior
You can disable cookies in your browser settings, but this may limit functionality.
8. Your Rights
You have the right to:
Access, correct, or delete your personal data
Opt out of marketing emails (if applicable)
Withdraw consent where we rely on it
To exercise your rights, email us.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected information from a child, contact us for immediate deletion.
10. External Links
Our website may contain links to external sites (e.g., social media or industry sites). We are not responsible for the content or privacy practices of those sites.
11. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date.